1. General Information

VOWE – AIR MOBILITY, a company dedicated to air mobility, a private legal entity registered under CNPJ No. 38.367.053/0001-18, with headquarters at Rua Líder, 300 – Pampulha – Belo Horizonte/MG – CEP 31270-480, part of the Aeromot Group, recognizes that user trust is its greatest asset. Therefore, we treat all personal data in strict accordance with Law 13.709/2018 (General Data Protection Law – LGPD).

This document summarizes, in a clear and objective manner, the main points of our policy:

1. Purpose of processing – we collect and use personal data only to enable our air mobility services, comply with legal/contractual obligations, and improve the user experience.
2. Transparency – we inform you what data is collected, why, with whom it may be shared, and for how long it is retained.
3. Security – we adopt rigorous technical and administrative measures to protect information against unauthorized access, loss, or misuse.
4. Data subject rights – you can request confirmation of processing, access, correction, portability, deletion, revocation of consent, and information about data sharing.
5. Customer service channel – all requests relating to personal data should be sent to our Data Protection Officer (DPO).

Data Protection Officer (DPO)
Name: Juarez Lopes Fortes
Email: dpo@aeromot.com.br
Mailing address: same address as headquarters.
By continuing to browse our website or use our application, you agree to the practices described in this Privacy Policy. If you have any questions, please contact the DPO through the channels above.

2. Data we may collect about you:

We collect and use some personal data belonging to those who use our website, including when they access our contact channels and contract our services. In doing so, we are acting as a controller or operator of this data, and are subject to the provisions of Law No. 13.709/2018 (General Data Protection Law — LGPD).

We may request voluntary personal information, such as name, email address, phone number, date of birth, emergency contact (in case of flight bookings), and other contact information. This data is collected when you register on our website or app, create an account, contact us, or provide information while using our services.

Your data is safe! This privacy policy contains important information that may be of interest to you, such as:

• What data do we collect and what do we do with it?
• Your rights regarding your personal data; and
• How to contact us.

3. How do we use your Personal Data?

Personal data is information relating to an identified natural person or that can be used to identify them. The amount and type of information collected by VOWE varies according to your use of our Platforms, Products, and Services.

To make these differences more accessible, we have listed below some purposes for which your Data may be used depending on the type of Product/Service you use:

Providing and improving services: The personal information collected is used to provide our private air mobility services efficiently and in a personalized manner. In addition, we use this data to improve our services, develop new features, conduct research, and meet user requests and needs.

Communication with users: We use the information to send important communications about our service, such as updates, flight notifications, relevant booking information, transaction confirmations, and other related communications.

Marketing and promotions: With your consent, we may use your personal information to send you marketing communications, promotions, special offers, and satisfaction surveys. You can opt out of receiving these types of communications at any time.

3.1. VOWE Website

We may collect some data when you access our main website. In this case, we collect and use your personal data as described below, with the respective legal bases (article 7 of the LGPD):

4. With whom do we share your Personal Data?

Because it is part of the Aeromot Group, VOWE may share users' personal information with other companies belonging to the group, provided that this is necessary for the purposes of managing, operating, and improving the services offered.

Therefore, we will be able to operate in conjunction with other VOWE companies and partner companies in various activities, including data hosting, analytics, and consulting for advertising campaigns.

Therefore, we reserve the right to share your information with the third parties indicated in this policy, always requiring that the third party also observe and respect all applicable regulations to preserve the privacy and integrity of your Personal Data.

Sharing with our Partners: We contract with suppliers and partners necessary for the operation and provision of our Products and Services. Some of them may process the collected data on our behalf.

Marketing and communication delivery: We may use companies, systems and marketing tools, data analysis, mailing lists and APIs to send notifications, communications, targeted content and advertisements according to your interests, as well as measure the effectiveness of online advertising. Therefore, some data may be shared between VOWE and other companies, mainly unique identifiers such as IP addresses, cookies, behavioral, usage and browsing data.

Analytics: In addition to the aggregated data we receive from partners, the stored data may be used for statistical analysis purposes (analytics), helping us understand who visits our Platforms, uses our Services, and how they access the Products, in order to improve service delivery and customize Products according to their interests.

To safeguard and protect VOWE's rights: We reserve the right to access, read, preserve, and disclose any data that we believe is necessary to comply with a legal obligation or court order; protect the rights, property, or safety of VOWE companies; protect our employees, users, partners, suppliers, or others; and enforce this Privacy Policy and other agreements.

5. International Transfer of Personal Data

We may transfer data to other countries for storage on third-party servers or to comply with legal or contractual obligations with partners located abroad. By interacting with us, you consent to this international data transfer. Please note that the transferred data may be subject to the local laws and regulations of those countries.

6. What are your rights as a data subject?

You can always choose not to disclose your personal data to VOWE, but this data may be necessary to use some of the features available on our Platforms, which would make its use impossible. Regardless, you have rights related to privacy and the protection of your personal data. Below is a list of the rights you have:

• Confirmation of the existence of treatment.
• Access to data.
• Correction of incomplete, inaccurate, or outdated data.
• Anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data, in accordance with the Brazilian Personal Data Protection Law.
• Data portability to another service or product provider, upon express request, in accordance with the regulations of the national authority, respecting commercial and industrial secrets.
• Deletion of Personal Data processed with the consent of the data subject.
• Information on public and private entities with which the controller has shared data.
• Information regarding the possibility of not providing consent and the consequences of refusal.
• Revocation of consent.

If you wish to exercise your rights as a data subject, please contact our PRIVACY CENTER. Requests will be received and reviewed by our team, and appropriate action will be taken.

To ensure that the user who intends to exercise their rights is indeed the owner of the personal data, we may request documents or other information that may assist in their correct identification, so that we can safeguard our rights and the rights of third parties.

7. How long will your Personal Data be stored?

VOWE retains your personal data to fulfill the purposes for which it was collected and until you request its deletion, anonymization, blocking, or elimination. We reserve the right to retain your personal data when necessary for compliance with legal, contractual, accountability obligations, or requests from competent authorities.

8. How do we protect your Personal Data?

VOWE makes every effort to respect and protect your personal information.

We strive to adopt reasonable technical and organizational measures for data protection. While there is a strong commitment to ensuring the confidentiality, integrity, and availability of information, please note that no system is completely secure, as the internet's security infrastructure is constantly evolving.

If you have reason to believe that, in your relationship with VOWE, the protection of your Personal Data and your privacy have been compromised, please contact us immediately through the channels outlined in this Privacy Policy.

9. How can I contact us?

Please contact the DPO if you have any comments, suggestions, or questions about this Privacy Policy and how we use your data, or if you believe that your personal data has been used in a manner inconsistent with that described in the Privacy Policy.

You can contact the DPO via email at dpo@aeromot.com.br.

10. Changes to the Privacy Policy

As we are always looking to improve our Platforms, this Privacy Policy may be updated. Therefore, we recommend that you periodically visit this page to see any changes.