Home / FAQ

Frequently Asked Questions

Everything you need to know.

We’ve compiled the most frequently asked questions about VOWE, our programs, operations, and air travel experience. If you can’t find the information you’re looking for, our team is here to help.

ALL

About VOWE

It is an exclusive air travel program that redefines the way people fly in Brazil. Through its modern fleet (Diamond DA62), integrated technology, and certified operations (RBAC 135), VOWE offers a private flight experience characterized by safety, efficiency, and transparency.

VOWE is an air mobility program, not an aircraft-sharing program. VOWE operates under air taxi regulations (RBAC 135 – COA No. 2021-09-00IC-01-02), in accordance with stricter and safer operational standards.

The main benefits of using VOWE are:
- Flexibility of use
- Efficiency for your trips
- Cost savings in aircraft operations
- Safety and Operational Standardization
- A fleet of modern and safe aircraft

VOWE’s main distinguishing features are:
- No legal relationship between members
- Guaranteed buyback of the title
- Possibility of full exemption from monthly payments
- Right to use the aircraft fleet throughout Brazil
- Program 100% linked to the manufacturer

VOWE is the only aircraft operation program affiliated with the manufacturer, which will allocate production slots, pilot training, technical support, and maintenance specifically designed for the program.

Yes, VOWE uses a 100% integrated, paperless process and operates aircraft with 60% fewer emissions.

The number of operational bases is determined based on demand from customers registered on the VOWE website. The first base was established in Belo Horizonte, and the bases in São Paulo and Porto Alegre will be established in 2026.
The new locations will open gradually in other regions, based on customer demand and local needs.

Customer service is available through the app, a dedicated WhatsApp channel, and support staff at boarding locations.

Membership: an exclusive fleet-use club with Gold, Platinum, and Diamond tiers.

Signature: annual package subscriptions starting at 8:00 p.m.

FlyNow: one-time, on-demandflights with no commitment.

Operation

VOWE Operation

Yes. All flights operate under RBAC 135, with certified pilots and Diamond DA62 aircraft that are maintained at a Diamond Aircraft Authorized Service Center.

Yes. The coverage includes passengers, baggage, third parties, and the aircraft itself.

There's no management required on the customer's part within the program. Simply schedule your flight, fly, and check your statements right in the VOWE app.

Yes.

Yes, provided that all applicable operational and regulatory rules are followed.

No. All flights are reserved exclusively for the users who requested them.

All of VOWE’s operations are governed by air taxi regulations (RBAC 135). As a result, the crew and operational procedures are focused on safety, making it impossible for pilots who are not VOWE employees to operate the aircraft.

The pilots are trained by instructors certified by Diamond do Brasil.

All maintenance for the VOWE fleet is performed through the service center at the Diamond factory in Brazil, under a special maintenance and technical support program.

Yes. Flight schedules are flexible, tailored to the customer’s needs, in compliance with applicable aviation regulations and VOWE’s operational standards.

Yes, VOWE's aircraft are certified for night operations.

The DA62 may operate on any certified runway that meets the technical requirements for operation under air taxi regulations.

Fleet

Diamond DA62 Fleet

VOWE will operate a fleet consisting of the Diamond DA62 model.

VOWE's fleet will be expanded gradually, in accordance with the aircraft delivery schedule, with more than 100 aircraft expected to be distributed throughout the country.

The DA62 is the safest aircraft in its class, a fact that has been the subject of numerous articles in the international aviation press.
Safety features include active protection systems—such as warnings and automated controls that prevent the aircraft from entering an unsafe condition—as well as passive systems such as an impact-resistant airframe, a fuel leak prevention system, and excellent flight characteristics.

The DA62 can fly for up to 7 hours.

The DA62 can fly for up to 7 hours.

The ideal flights for the DA62 are those covering distances of up to 1,000 km, especially to destinations without air connections. However, the DA62’s maximum range is 2,300 km.

The DA62 has noise and vibration levels well below those of other aircraft in its class, thanks to its modern and efficient engines.

The DA62 is based on the same concept as a 7-seat utility vehicle: you can either travel with 7 passengers and a small amount of luggage, or with 5 passengers and more luggage. At maximum passenger capacity, the DA62 can carry up to 60 kg of luggage in the front compartment—with a volume of approximately 100 liters—and 46 kg in the rear compartment. On a trip with a maximum of 5 passengers, in addition to carrying 60 kg in the front compartment, an additional 120 kg of luggage can be transported in the rear of the aircraft, in a space of about 250 liters.

Yes, the DA62 can operate in a variety of weather conditions, including rain and night flights.

Does the plane have a restroom? The DA62 doesn't have a restroom.

Fly Now

VOWE Fly Now Program

This is VOWE's pay-as-you-fly program. It's ideal for people who fly occasionally and want complete flexibility.

Bookings are made directly through the app or the call center.

There are no limits. Just check availability, pay, and fly.

Customers pay only when they use the service, with no contract or monthly fee.

Yes. Signature members can switch to Membership at any time, subject to the terms of the agreement and availability. In addition, you can purchase additional hours through FlyNow.

You may use up to 5% more than your package allowance, or purchase additional hours through FlyNow, Signature, or a new Membership.

Fly Pass

VOWE Fly Pass Program

What is VOWE Signature, and how does it work? It is a program offering annual flight hour packages, starting at 20 hours per year, that does not require an initial enrollment fee. Customers pay a fixed monthly fee, with an hourly rate lower than that of FlyNow.

Membership

VOWE Membership Program

VOWE membership functions as a user club for the program, where members book flights and enjoy the convenience of private flights in a simple, affordable, and safe way.Members purchase a Right-of-Use Certificate corresponding to a package of flight hours under the program, pay fixed monthly fees, and fly their hours at their convenience.

Enrollment in the program is achieved through the purchase of a Right-of-Use Certificate corresponding to a package of hours of availability defined by the user, based on the following costs:
- Initial fee (depending on category)
- Fixed monthly fee (adjusted by industry indices)
- Flight hours, paid based on usage and deducted from the contracted balance
- Possible additional costs: aircraft repositioning at the customer’s request, crew overnight stays, costs for special services requested by the customer, late cancellations, or no-shows.

ALL

About VOWE

VOWE is a smart air mobility company that provides access to aviation through flexible solutions, combining technology, operational excellence, and personalized service. Our goal is to transform the way people and businesses travel, offering greater efficiency, freedom, and access.

VOWE is a smart air mobility company that provides access to aviation through flexible solutions, combining technology, operational excellence, and personalized service. Our goal is to transform the way people and businesses travel, offering greater efficiency, freedom, and access.

VOWE is a smart air mobility company that provides access to aviation through flexible solutions, combining technology, operational excellence, and personalized service. Our goal is to transform the way people and businesses travel, offering greater efficiency, freedom, and access.

ALL

About VOWE

VOWE is a smart air mobility company that provides access to aviation through flexible solutions, combining technology, operational excellence, and personalized service. Our goal is to transform the way people and businesses travel, offering greater efficiency, freedom, and access.

VOWE is a smart air mobility company that provides access to aviation through flexible solutions, combining technology, operational excellence, and personalized service. Our goal is to transform the way people and businesses travel, offering greater efficiency, freedom, and access.

ALL

About VOWE

VOWE is a smart air mobility company that provides access to aviation through flexible solutions, combining technology, operational excellence, and personalized service. Our goal is to transform the way people and businesses travel, offering greater efficiency, freedom, and access.

VOWE is a smart air mobility company that provides access to aviation through flexible solutions, combining technology, operational excellence, and personalized service. Our goal is to transform the way people and businesses travel, offering greater efficiency, freedom, and access.

VOWE is a smart air mobility company that provides access to aviation through flexible solutions, combining technology, operational excellence, and personalized service. Our goal is to transform the way people and businesses travel, offering greater efficiency, freedom, and access.

ALL

About VOWE

VOWE is a smart air mobility company that provides access to aviation through flexible solutions, combining technology, operational excellence, and personalized service. Our goal is to transform the way people and businesses travel, delivering greater efficiency, freedom, and access.

VOWE is a smart air mobility company that provides access to aviation through flexible solutions, combining technology, operational excellence, and personalized service. Our goal is to transform the way people and businesses travel, offering greater efficiency, freedom, and access.

Ready for takeoff

Ready to discover a new way to fly?

Talk to our team and find out how smart air mobility can transform your daily routine—giving you more time, greater access, and greater efficiency.

Talk to an expert